Service


Prompt, Accurate, Courteous!

"taking care" Brian Mohr, Ember PhotographyCustomer Service is what makes Jamieson Insurance different. You can buy insurance from other agents that represent the same companies we do. You can buy from agents who represent one company. You can buy directly from companies on the web or over the phone. But when it comes down to it, service is what sets us apart from the other guys and we know it. That’s how we show we care about you about you and we care about your satisfaction. If you’re not happy we want to hear about it.

At a minimum we will:

  • Work with you to identify the insurance and financial services that are right for you, your family or your business and use our access to multiple companies to deliver those products.
  • Guide you through the claims process for a prompt and fair resolution of your claim. Help you solve problems related to your coverage or account.
  • Explain the coverages and options available to you through our agency, at your request.
  • Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
  • Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
  • Use our experience and multiple company relationships to customize your coverage as needed.
  • Commit our staff to continuing education so they may be more knowledgeable in serving you. Treat you with respect and courtesy.Conduct our business in an ethical manner.

What we really want to do is delight you. But we can’t read your mind!

Please contact us in person, by phone, email or use the “Account Help” in the secure side bar.

image credit: Brian Mohr/EmberPhoto